Privacy & Policy

Information We Collect

We collect information in two ways: information you provide directly to us, and information collected automatically when you visit our website.

Information You Provide

When you interact with OrbitArticles — by requesting a quote, filling out a contact form, placing an order, or communicating with our team — you may provide us with:

• Personal identification information: your name, email address, and phone number.
• Business information: company name, website URL, target URLs, niche details, and campaign objectives.
• Payment information: billing address and transaction details (payment card data is processed by our third-party payment processors and is never stored directly on our servers).
• Communications: the content of emails, messages, or enquiries you send to us.
• Guest content submissions: articles, author bios, and any materials submitted through our Write for Us or content submission process.

Information Collected Automatically

When you visit our website, we and our service providers may automatically collect:

• Usage data: pages visited, time spent on pages, links clicked, and referring URLs.
• Device and browser information: browser type, operating system, device type, and screen resolution.
• IP address: used to determine approximate geographic location and for security purposes.
• Cookies and tracking technologies: as described in Section 6 of this policy.

How We Use Your Information

OrbitArticles uses the information collected for the following purposes:

• Service Delivery To process your orders, manage your campaigns, communicate progress updates, deliver placement reports, and provide any other services you have requested.
• Communication To respond to your enquiries, provide quotes, send order confirmations, follow up on campaigns, and communicate any changes to your services or our policies.
• Account and Order Management To maintain records of your orders, placements, invoices, and service history for accurate reporting and client support.
• Website Improvement To analyse how visitors use our website, identify technical issues, improve site performance, and optimise the user experience.
• Marketing Communications With your consent, or where permitted by applicable law, we may send you relevant information about our services, industry insights, or promotional offers. You may opt out of marketing communications at any time.
• Legal and Compliance To comply with applicable laws, regulations, and legal processes, and to enforce our Terms and Conditions.
• Fraud Prevention and Security To detect, investigate, and prevent fraudulent transactions, abuse, and other illegal activities.

Legal Basis for Processing (GDPR)

For individuals in the European Economic Area (EEA) or United Kingdom, our legal bases for processing personal data include:

• Contractual necessity: Processing required to fulfil a service you have requested or contracted.
• Legitimate interests: Processing for the purposes of website analytics, fraud prevention, and business communications, where these interests are not overridden by your rights.
• Consent: Where we rely on your consent, such as for marketing emails, you may withdraw consent at any time.
• Legal obligation: Processing required to comply with applicable laws and regulations.

How We Share Your Information

OrbitArticles does not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Fulfilment Partners We share limited information (such as article content and target URLs) with third-party publishers and website editors solely to fulfil your placement orders. These parties receive only the information necessary to complete the specific placement.
• Payment Processors Payment transactions are processed by trusted third-party payment processors. We do not store full payment card details on our servers.
• Technology and Analytics Providers We use third-party tools such as website analytics platforms, CRM software, and email communication tools. These providers process data on our behalf under contractual data processing agreements.
• Legal Requirements We may disclose your information if required to do so by law, court order, or governmental authority, or when we believe disclosure is necessary to protect the rights, safety, or property of OrbitArticles, our clients, or others.
• Business Transfers In the event of a merger, acquisition, or sale of all or part of our business assets, client information may be transferred to the successor entity. We will notify you of any such change and the applicable privacy terms.

Data Retention

We retain your personal information for as long as is necessary to fulfil the purposes for which it was collected, including:

• Active client records: Retained for the duration of your relationship with OrbitArticles and for a minimum of three (3) years after the last transaction to support reporting, disputes, and legal compliance.
• Enquiries and communications: Retained for up to two (2) years unless a client relationship develops.
• Financial records: Retained for the period required by applicable tax and accounting laws.
• Marketing preferences: Retained until you opt out or request deletion.

When data is no longer required, we delete or anonymise it securely.

Cookies and Tracking Technologies

OrbitArticles uses cookies and similar tracking technologies to enhance your experience on our website.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us remember your preferences, understand how you use our site, and deliver a more personalised experience.

Types of Cookies We Use

Managing Cookies

You can control and manage cookies through your browser settings. You may also use our cookie consent banner to set your preferences when you first visit our site. Please note that disabling certain cookies may affect the functionality of our website.

For more information on managing cookies, visit allaboutcookies.org.

Data Security

We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for data transmitted through our website.
• Restricted access to client data on a need-to-know basis within our team.
• Secure storage of client records and communication logs.
• Regular review of our security practices and third-party processor agreements.

While we take every reasonable precaution, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security.

Children’s Privacy

OrbitArticles’ website and services are intended for adults aged 18 and over. We do not knowingly collect personal information from children under the age of 13 (or the applicable age of digital consent in your jurisdiction). If you believe we have inadvertently collected information from a minor, please contact us immediately at info@orbitarticles.com and we will promptly delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. When we make material changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please contact us:

OrbitArticles Rt. 66, Downtown, Washington Email: info@orbitarticles.com Phone: +92 316 7457807 Website: orbitarticles.com/contact-us

We take all privacy concerns seriously and will respond promptly to your enquiry.